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Bad Debt Collection

Bad Debt Collection has been our core business since 1998.  Our service has evolved over the years to adapt to the changing market demands, regulations, and other industry challenges.  Our bad debt division continues to grow at a rate of 15% annually with a staff of over 150 account representatives handling over $900M in annual placements for 120 different healthcare institutions nationwide.

 

About Our Service

  • Utilize the industry’s latest collection software and auto-dialer technology (FACS)
  • Perfect record of compliance and adherence to state / federal laws
  • Voted by our employees as the “Best Places to Work in Collections” (InsideARM.com)
  • Customized reporting to meet clients needs
  • Immediate expansion capability to absorb increased volumes
  • Quality Assurance team to handle complaints, escalated calls, disputes, etc.
  • All phone calls monitored and recorded for training and complaint resolution
  • Patient friendly payment options
  • All accounts are scored and handled based on propensity to pay
  • Legal action taken if necessary to enforce payment

 

Benefits of Outsourcing Bad Debt To JPRS

  • A proven record of strong collection performance
  • Dedicated client service team / Ease of doing business
  • Protection of your Patient goodwill and reputation in the community
  • Increase revenues from bad debt recovery

Latest News

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